Wakax Hacienda - Cenote & Boutique Hotel Tulum, Tulum - Reviews, Room Options & Prices 2025

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About the Hotel

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

Wakax Hacienda - Cenote & Boutique Hotel, a 5-star waterfront property in Tankah Bay, features free bikes, private parking, outdoor swimming pool and hot tub within its 395.5 acre estate with direct cenote access.

Premium Room Amenities

The 50 air-conditioned rooms at Wakax Hacienda-Cenote & Boutique Hotel offer premium bedding, laptop-compatible safes, and minibars. Each room includes a microwave, fridge, coffee machine, and private bathroom, with select units featuring balconies.

Diverse Dining Options

The restaurant serves Mexican and international cuisine, complemented by two bars and a snack bar. An American breakfast is available each morning.

Adventure and Wellness

At Wakax Hacienda, guests can experience spelunking, hiking, snorkeling, and cycling. The property features an onsite spa offering massage services, requiring advance reservations.

Beachfront Suburban Setting

Located in the suburbs near Akumal Beach, the property offers access to numerous luxurious villas including Villa Sofia and Turtle Heart Villa. The nearest airport is Cozumel International, 34 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

32 m²

Bed options:

2 Double beds

Garden view

Shower

Air conditioning

room details

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Deluxe King Suite

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Garden view

Shower

Air conditioning

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Tulum 6.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 33.8 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Tranquil Lagoon

“The private lagoon was such a serene escape; swimming in its clear waters was completely rejuvenating.” view full review

Culinary Bliss

“Every dinner at the restaurant was a delight, especially the rich tacos and refreshing ceviches that left me wanting more.” view full review

Immaculate Pools

“The three pools on the hotel were pristine, providing the perfect spot for relaxation and fun in the sun.” view full review

Cozy Comfort

“Our room was not only beautifully designed but also incredibly cozy, making it the ideal retreat after a day of adventures.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
24-hour security
Baggage storage
Private beach
Hairdresser
Coffee shop
Fire extinguishers
Key access

Sports & Fitness

Snorkeling
Canoeing
Hiking
Cycling
Yoga class
Sports trainer

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Solarium
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

Map view

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

City landmarks

Labna-Ha Magic Mayan World

1.2 mi

Casa Cenote

2.2 mi

Carretera Federal 307

Cenotes Sac Actun

2.3 mi

Carretera 307 Parque Cenote Dos Ojos

Cenote Nicte-ha

2.3 mi

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

2.5 mi

Museums

Museo de la Prehistoria Parque Dos Ojos

3.0 mi

Carretera Federal 307 (Cancun-Chetumal) pasando

Cenotes Sac Actun --4.7

2.9 mi

Dos Ojos Cenotes Park

3.0 mi

Hwy 307 Km 124

Parque Dos Ojos

3.0 mi

Xel-Ha Park

3.1 mi

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

6.3 mi

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

6.3 mi

Bahias de Punta Soliman

6.3 mi

Cenote Tortugas

6.3 mi

Beach

Cenote Manati

8.8 mi

Nearby

Labna-Ha Magic Mayan World

1300 ft

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and would happily stay again

7.8/10

Very good

Rooms

9.0

Location

7.8

Service

9.4

Dining

6.4

Helen

United States of America, February 2025

8.0/10

My stay at the hotel was mostly pleasant, with beautifully decorated rooms and friendly service. I loved that there were free yoga classes and interesting activities on-site, but I did feel that the dining options could be more varied. Also, the outdoor facilities were stunning but not usable due to mosquito concerns. Overall, it offers a unique boutique experience with room for improvement in dining variety.

Rooms

9.0

The rooms were gorgeous and luxuriously comfortable, decorated using traditional methods and materials. They smelled amazing and came equipped with useful amenities like a fridge and coffee facilities.

Service

10.0

The service I received was exceptional, especially from Gonzalo, who introduced me to many amazing activities on the estate. The staff was warm and welcoming, making me feel right at home.

Location

8.0

The hotel is nestled in a beautiful area ideal for meditating, relaxing, or outdoor activities like hiking and cycling in the jungle. However, some areas were not well-maintained.

Dining

7.0

The dining experience had a good variety of local and western food, but the menu for lunch and dinner stayed the same throughout my stay. Breakfast had some nice options but could have used more diversity.

Facilities

6.0

The facilities were appealing, particularly the outdoor spaces which looked beautiful. Unfortunately, I couldn't fully enjoy them due to mosquitoes, which was a letdown.

United States of America, February 2025

8.4/10

My stay at this boutique hotel was a delightful experience, with exceptionally clean and gorgeous rooms that smelled amazing. The service was warm and welcoming, which made me feel right at home. However, I did find the dining options limited since the menu remained the same throughout my stay. The location is perfect for those looking to unwind in nature, although the only downside was the pesky mosquitos that kept us from enjoying the outdoor facilities.

Rooms

10.0

The rooms were gorgeous and luxuriously comfortable, equipped with useful amenities like a fridge and coffee facilities.

Service

9.0

The owners clearly love what they do, and the staff was warm and friendly, making me feel completely at home.

Location

10.0

The hotel is a serene escape in the jungle, perfect for meditation and enjoying nature.

Dining

6.0

There was a good variety of local and western food for breakfast, but the lunch and dinner menu was the same throughout my stay, which was a bit disappointing.

Facilities

7.0

The outdoor facilities looked pretty, but unfortunately, we couldn’t use them much due to the mosquitos.

Bruce

United States of America, January 2025

7.4/10

I had a lovely stay at this boutique hotel, which really captures the essence of local charm. The rooms were beautifully decorated and very clean, providing a comfortable retreat. However, there’s definitely room for improvement in the amenities provided in the rooms. The service was outstanding, with attentive staff always there to help, but the surrounding area could use a little tidying up. Overall, it was a good experience with a decent value for money.

Rooms

8.0

The rooms were beautifully decorated using local traditional methods and were very clean and comfortable.

Service

9.0

The service was super helpful, and you could really feel the love that the owners and staff put into keeping the place welcoming.

Location

7.0

While the location is a dream for those looking to meditate, relax, and enjoy nature, it did present some cleanliness issues.

Dining

7.0

There was a solid variety of local and western food options during breakfast, but I noticed that lunch and dinner had the same menu throughout my stay.

Facilities

6.0

The facilities were decent, although I felt they could include a few more amenities to enhance the overall experience.

Nathan

United States of America, January 2025

7.6/10

I had a lovely time at this hotel; the rooms were gorgeous and incredibly comfortable, with a delightful scent that added to the experience. The staff was warm and made me feel at home, offering personalized care and fantastic cocktails. The dining could use some variation as the menu stayed the same, and I noticed some cleanliness issues outside, but overall, it was still a nice stay.

Rooms

9.0

The rooms were beautiful, luxuriously comfortable, and smelled amazing. It had the classic amenities like coffee facilities and a fridge, though I wished there were a few more.

Service

9.0

The staff was friendly and attentive, showing me around the estate and ensuring I felt at home. Their cocktails were a fantastic value, especially compared to what I had elsewhere.

Location

7.0

The hotel was nestled in a peaceful jungle setting, perfect for meditation, relaxation, and outdoor activities, but there were cleanliness issues outside that detracted a bit.

Dining

6.0

Dining offered a good variety of local and western food, but it was the same menu for lunch and dinner, which felt a bit repetitive.

Facilities

7.0

There were pretty outdoor facilities available, but I couldn't enjoy them fully due to mosquitos.

Austin

United States of America, January 2025

7.8/10

I had a lovely stay at this boutique hotel, where the rooms were gorgeous and luxuriously comfortable. The staff made me feel right at home, and I loved the outdoor space, even though I couldn't fully enjoy it because of the mosquitoes. The dining options could be a bit repetitive, but overall, it was a great experience for the price I paid.

Rooms

9.0

The rooms were gorgeous, luxuriously comfortable, and smelled amazing, equipped with useful amenities like coffee facilities and a fridge.

Service

10.0

The staff were extremely warm and friendly, showing me around the estate and ensuring I had everything I needed. I really appreciated their attentiveness.

Location

7.0

The hotel is nestled in the jungle, providing a peaceful environment perfect for meditation and relaxation, although there are some challenges with cleanliness in parts.

Dining

6.0

Dining featured a good variety of local and western food, but it was the same menu for lunch and dinner, which got a little dull.

Facilities

7.0

The outdoor facilities were pretty, but I couldn't use them due to the mosquitoes. Overall, the amenities were nice, but I wish the pool area was more inviting.